24th March Update - Temporary Order Suspension
For regular updates please see our partner company All Jigsaw Puzzles Blog here.
To ensure the safety of our staff we are temporarily suspending orders on Butler and Hill. We are not taking anymore orders until further notice.
We are a small business based in the heart of Devon. We employ 30 staff who are our absolute priority. Everyone is healthy and keeping them and their loved ones safe and well is always front of mind. We also want to keep trading for as long as possible as we have seen an increase in the number of jigsaw puzzle orders coming through. We know that this is because jigsaw puzzles are a great activity to do at home. It gets you away from your screens and keeps the mind occupied and thinking about something else other than the news!
We may take a little longer than you are used to deliver your orders but please be patient as we fulfil the huge number of orders coming through.
As of the 24th March 2020, we have decided to temporarily suspend taking any new orders. This is to ensure we can fulfil all current orders while keeping our staff as safe as possible. Please be assured we will open again in the near future and will update you on our social media and through our emails. You can sign up to our email at the bottom of the page.
If you have an outstanding order, please allow 5-10 working days for your order to be processed, shipped and delivered.
You can still take a look around the store at our lovely personalised items, and add them to your wish list for a later date.
In these troubling times, myself and everyone at Butler and Hill want you all to stay safe and healthy wherever you are. We're aware that indoor hobbies like board games, jigsaw puzzles and colouring are already helping so many people keep spirits high, but we would also love it if you guys kept in touch with us and each other. Isolation is a challenge for even the healthiest of people, so we would love for you all to chat, share your tricks for staying entertained and keep each other happy! So do come on over to our Facebook page, where we will be having a chat and talking about our favourite things to do.
So please - be kind, be helpful and share a smile however you know how.